Questions about invoices
Consult invoice
- Is Postalia the same company as Easypost?
- What is your bank account number?
- How can I get a bank statement?
- Where can I find my account statement?
- Where can I consult my rates?
- What do the abbreviations on my invoice mean?
- How can I get more info/details about my invoice?
- Can VAT be charged on our request?
- Why is VAT being charged?
- Can I get a statement of our annual costs?
- Can I get a duplicate of my invoice?
- Is my invoice available on My EasyPost (portal)?
- Where can I consult my invoice?
Dispute invoice
Payments
- Can we receive our invoices via e-invoicing/Peppol?
- Will my direct debit request be submitted a second time if the first attempt was unsuccessful?
- Is direct debit compulsory?
- Can I stop my direct debit payments?
- Why has my direct debit failed?
- Can I pay by direct debit?
- Why have I received a payment reminder?
- I paid an invoice twice. How can I solve this?
- I paid the wrong amount. How can I solve this?