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My EasyPost

Questions about invoices

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  2. FAQ
  3. Questions about invoices

Consult invoice

  • Is Postalia the same company as Easypost?
  • What is your bank account number?
  • How can I get a bank statement?
  • Where can I find my account statement?
  • Where can I consult my rates?
  • What do the abbreviations on my invoice mean?
  • How can I get more info/details about my invoice?
  • Can VAT be charged on our request?
  • Why is VAT being charged?
  • Can I get a statement of our annual costs?
  • Can I get a duplicate of my invoice?
  • Is my invoice available on My EasyPost (portal)?
  • Where can I consult my invoice?

Dispute invoice

  • How much time do I have to dispute the invoice?
  • How can I dispute my invoice?

Payments

  • Can we receive our invoices via e-invoicing/Peppol?
  • Will my direct debit request be submitted a second time if the first attempt was unsuccessful?
  • Is direct debit compulsory?
  • Can I stop my direct debit payments?
  • Why has my direct debit failed?
  • Can I pay by direct debit?
  • Why have I received a payment reminder?
  • I paid an invoice twice. How can I solve this?
  • I paid the wrong amount. How can I solve this?

Modifications

  • How do I modify my contact details?
  • How can I provide my PO number?
  • How do I modify my invoicing details?
  • How do I terminate my contract?
Easypost support
Zwijnaardsesteenweg 813,
9000 Gent
+32 50 69 86 11
cs@easypost.eu
  • Engels EN
  • Nederlands (BE) NL
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My EasyPost
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