Parcels

Preparing parcels

• How do I note the address on a parcel?
• Can I send a parcel by registered mail?
• Where do I put the address on a parcel?
• What formats are allowed for a parcel?
• What is the maximum weight per parcel?
• When is a mail item considered a parcel?
• Do parcels have to go in the yellow bag?
• Does EasyPost deliver parcels to the recipient itself?
• What if my parcel arrives damaged?

Parcel label

• Can I send multiple parcels with the same parcel label?
• Can a parcel label be modified?
• What if I get an error message when creating a package label on My EasyPost ?
• What if I get an error message when creating a parcel label on My EasyPost (portal)?
• How do I create a parcel label?

Tracking parcel

• What if the recipient has not received his parcel?
• What happens to my parcel if the addressee is not at home?
• Where can I track my parcel?
• What if my parcel has no tracking in My EasyPost (portal)?
• What if a parcel is not delivered?
• How long does the track and trace of parcels remain visible?

Parcel return

• Can I give the driver parcels with a return label (e.g. Zalando, Bol.com)?
• Where do I put a return address on a parcel?
• Why does a parcel come back/return to sender?