5) Parcel insurance | My EasyPost

If you want to insure the package (up to max €2,500 excl. VAT), tick the ‘Insurance’ option.

  • For this, as a sender, keep the invoice of what you send as proof.

What if the parcel is lost/not delivered?

  • Fill in the document below

Form bpost not delivered CN18 (1)

  • Then deliver it to EasyPost via cs@easypost.eu within 15 calendar days

What if the parcel is damaged/contents incomplete?

  • Report to EasyPost via cs@easypost.eu within 5 days of delivery in case of damage/broken contents that were not visible at the time of delivery.

If you want the addressee to sign for receipt of the parcel, tick the ‘Signature’ option. When you tick ‘Insurance’, a signature is always included.

Signature receiver parcel

Using the icons on the right, you can:

  • Copy your parcel label (if you want to send multiple parcels to the same recipient)
  • Edit your parcel label
  • Delete your parcel label