What is the best way to contact EasyPost?
Do you have questions or need support? You will find below the contact information and opening hours of the different teams that can help you:
Contact information
| EasyPost | Phone number | Email address | Opening hours |
|---|---|---|---|
| Classic Customer Service |
+32 50 69 86 11 (option 2) | cs@easypost.eu | Monday to Friday 08:00 - 18:00 |
| Connect Customer Success |
support.connect@easypost.eu | Monday to Friday 08:00 - 18:00 |
|
| Accounting | +32 50 69 86 11 (option 3) | accounting@easypost.eu |
Monday to Friday 08:00 - 18:00 |
Important to note
- If our team is busy during your call, you will be called back. You can always call back later.
- In order to help you faster, we ask you to provide your client number.
- If your question is about a specific sending, make sure you include all the details or keep them to hand during the call.
- For all non-accountancy questions about EasyPost Classic, please contact the Customer Service team by phone (+32 50 69 86 11) or via e-mail.
- For all non-accountancy questions about EasyPost Connect, you may send an e-mail to the Customer Success team.
- For accounting questions, please contact our accounting department via e-mail.
We aim to serve you as quickly and efficiently as possible. Please feel free to contact us with all your questions and comments. Also, don't forget to check out our support website for frequently asked questions and useful information.