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Questions about post collection - EasyPost Classic

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  3. Questions about post collection - EasyPost Classic

Pickup time

  • On which days does the driver collect the mail?
  • At what time does the driver collect the mail?
  • Exceptionally, can the mail be collected at another time?
  • Can we adjust the collection frequency?
  • Can we adjust the time of collection?
  • Do we inform you about our closing days/leave days?
  • Will my mail be collected on public holidays?
  • Can mail be collected outside our normal business hours?
  • Will my mail be collected if bpost is on strike?

Pickup location

  • How do we notify EasyPost that the collection location will change?

Pickup preparation

  • Do we notify you if there is no mail?
  • Does the bag have to be sealed?
  • Where do I leave the mail?
  • How do I hand off my mail if I don't have a yellow bag or grey bin?
  • Is domestic and international mail allowed in the same bag?
  • Can greeting cards and/or invitations be sent without an envelope?
  • Can I include info brochures and magazines?
  • May I include franked mail items?
  • May I put objects in a letter envelope?
  • What is exceptional volume?
  • Can a letterbox be installed?
  • Should we alert Easypost in case of exceptional volume?
  • Does every bag require a vignette?

Questions regarding the driver

  • What should we do if the driver is late?
  • Can I make an appointment directly with the driver?
  • Can I contact the driver directly?
  • Do we automatically get new supplies from the driver?
Easypost support
Zwijnaardsesteenweg 813,
9000 Gent
+32 50 69 86 11
cs@easypost.eu
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My EasyPost
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