What if the registered mail has not yet been delivered?

You can track the registered mail item in My EasyPost. If the registered mail has not been delivered or the status has been unchanged for several working days, contact our colleagues at Customer Service. They will take further steps and contact bpost.

To serve you best, we have several documents you can use when preparing a registered mail.

1. My EasyPost registered mail manual.

2. The info sheet contains all the basic information you need for preparation. View the info sheet here.

• Addressing & barcode
• AR / RP
• Preparing registered mail for your EasyPost driver
• Check the status of your registered mail in My EasyPost
• Registered parcel
• Ordering extra material

3. In the video we explain step by step how to prepare your registered mail.

• Addressing & barcode
• AR / RP
• Preparing registered mail for your EasyPost driver.
• National vs international barcode
• Send a registered parcel
• Ordering additional material

If you still have questions after consulting these documents, do not hesitate to contact us. Our team is ready to help you!