How long does the track & trace of a registered mail item remain visible?
The track & trace of your registered mail is kept available online by bpost for 6 months. You can find them in My EasyPost. If your registered mail item was sent more than 6 months ago, you can request the track & trace via our colleagues at Customer Service.
Track & trace is not available at bpost for registered mail sent more than a year ago.
To serve you best, we have several documents you can use when preparing a registered mail.
1. My EasyPost registered mail manual.
2. The info sheet contains all the basic information you need for preparation. View the info sheet here.
- Addressing & barcode
- AR / RP
- Preparing registered mail for your EasyPost driver
- Check the status of your registered mail in My EasyPost
- Registered parcel
- Ordering extra material
3. In the video we explain step by step how to prepare your registered mail.
- Addressing & barcode
- AR / RP
- Preparing registered mail for your EasyPost driver.
- National vs international barcode
- Send a registered parcel
- Ordering additional material
If you still have questions after consulting these documents, do not hesitate to contact us. Our team is ready to help you!