Why does a registered mail item come back/return to sender?

There are several reasons why a registered mail item may be returned. If the bpost postman cannot deliver the letter to the recipient, the letter will be left in a postal point. If the recipient does not pick up the registered mail within 15 calendar days, the mail will be returned.

The address may also be wrong or incorrectly noted, or the recipient no longer lives at the noted address. The letter will also be returned in these cases.

To serve you best, we have several documents you can use when preparing a registered mail.

1. My EasyPost registered mail manual.

2. The info sheet contains all the basic information you need for preparation. View the info sheet here.

• Addressing & barcode
• AR / RP
• Preparing registered mail for your EasyPost driver
• Check the status of your registered mail in My EasyPost
• Registered parcel
• Ordering extra material

3. In the video we explain step by step how to prepare your registered mail.

• Addressing & barcode
• AR / RP
• Preparing registered mail for your EasyPost driver.
• National vs international barcode
• Send a registered parcel
• Ordering additional material

If you still have questions after consulting these documents, do not hesitate to contact us. Our team is ready to help you!