4) Types of user roles | My EasyPost

Within a department, the admin user can set three types of users:

• Viewer
• Operator
• Department Admin

Each role has its own permissions.

Viewer

This type of role is limited to viewing information. He or she can view or download documents and only within the assigned department.

Operator

The operator has access to all functionalities within his or her department. The operator can enter daily quantities, create parcel labels, consult registered shipments, place orders. The operator cannot add users.

Department Admin

The department admin has access to all functionalities within his or her department. The department admin can enter daily quantities, create parcel labels, place orders, consult registered mail, add users within the department and view all documents sent via the department. If a user to their department has forgotten their password, the department admin can send password renewal instructions.

Admin

The admin user is an umbrella role for the three user roles described above. He/she has full access to all functionalities within all departments of the platform. In addition, he/she can create and add new users to a particular department and has access to all documents sent via the platform.