3) Forgotten password | My EasyPost
The ‘Users’ page allows the admin user to send instructions for password renewal if a user should forget his password.
- Go to the ‘Users’ page
- You now see an overview of all users in your portal
- Go to the user who has forgotten his/her password and right-click on the pencil icon
- Click on the ‘Send password renewal instructions’ button
- This user will automatically receive an e-mail
Mail password forgotten
- Click on the ‘Reset password’ button and then enter the recovery code you found in the mail
- You can now reset your new password