What if a registered mail delivery receipt is not visible on My EasyPost?
If the delievry receipt of your registered mail cannot be found on the portal, EasyPost may have not yet received it from bpost.
If the delivery receipt is not on the portal 2 days after posting, send an e-mail to Customer Service with the following information: bar code, send date and the recipient's full address.
To serve you best, we have several documents you can use when preparing a registered mail.
1. My EasyPost registered mail manual.
2. The info sheet contains all the basic information you need for preparation. View the info sheet here.
- Addressing & barcode
- AR / RP
- Preparing registered mail for your EasyPost driver
- Check the status of your registered mail in My EasyPost
- Registered parcel
- Ordering extra material
3. In the video we explain step by step how to prepare your registered mail.
- Addressing & barcode
- AR / RP
- Preparing registered mail for your EasyPost driver.
- National vs international barcode
- Send a registered parcel
- Ordering additional material
If you still have questions after consulting these documents, do not hesitate to contact us. Our team is ready to help you!